Shipping policy

Shipping Policy
Thank you for shopping with ROKO.

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Custom orders may require additional production time depending on the design and quantity.

Shipping Time
Estimated delivery times:
Karnataka: 2–4 business days
Rest of India: 4–8 business days
Delivery times may vary due to courier operations, weather conditions, or public holidays.

Shipping Charges
Shipping charges are additional and are calculated separately based on the delivery location and order details. The applicable shipping charges will be displayed at checkout before you complete your payment.

Order Tracking
Once your order is shipped, you'll receive tracking details via email or WhatsApp (where available).

Delays
While we strive to deliver on time, ROKO is not responsible for delays caused by courier partners or circumstances beyond our control.

Incorrect Address
Please ensure your shipping address is accurate. ROKO is not responsible for delays or delivery failures caused by incorrect addresses provided by customers.

Contact Us
For shipping-related questions, contact us:
Email: myshoproko@gmail.com
WhatsApp: +91 9148686345